ReservationsAfter receipt of your reservation, you will receive the confirmation of your booking from us within a few days together with the bill for the total booking amount.
The reservation of your stay only becomes effective after you have paid the deposit listed on the bill with your registration confirmation.
The rental costs are based on the entire duration of your booked stay.
If you arrive later or depart earlier, the price for the period booked is to be paid.
PaymentThe deposit amount listed on the reservation confirmation should be transferred to our account within 14 days after receipt.
If we do not receive this amount within 14 days, we reserve the right to cancel your booking.
The payment of the remaining amount of the rental fee should be paid at the latest 6 weeks before the start of your stay.
Exception: if other conditions are listed on the booking form.
For late reservations within 6 weeks before arrival, the entire rental fee must be paid in full immediately after receipt of the bill so the apartment can be confirmed.
CancellationIn case you want to cancel the reservation, we act according to the conditions as stated below:
- after the down payment has been paid, the booking is final and we will in case of cancellation withold the down payment;
- up to 6 weeks before the day of arrival, you pay 50% of the total agreed price;
- up to 4 weeks before the day of arrival, 75% of the total agreed price is paid;
- from 2 weeks before the day of arrival you pay 100% of the total agreed price.
Therefore, we recommend taking out travel cancellation insurance.